Troubleshoot the HP OfficeJet Pro 6978 Printer issue

HP OfficeJet Pro 6978 Troubleshooting

If you are getting any issues after 123.hp.com/setup 6978, don’t worry as you are on the correct page. Yes, this article helps you troubleshoot the HP OfficeJet Pro 6978.



HP OfficeJet Pro 6978 printer is among the many HP printer that facilitates printing, scanning, and copying. If you are having this printer at home and face issues with it, then it a really annoying situation. So, make sure you complete the 123.hp.com/setup 6978 process with very heavy care. Refer to the manual or the steps and follow them very keenly.

Restart your printer

• One best thing that you can do is restart the HP OfficeJet Pro 6978 printer and the system that you are using
• This might heavily solve the problem because, when you restart the printer, the printer settings those are half way vanishes
• Similarly, when you restart the system, the driver might get updated

Are you looking for simple software that makes your work easier? Here is what you are looking for

HP Print Scan Doctor

• Use the HP Print and Scan doctor to automatically solve several kinds of issues that cause your Windows operating systems to go offline
• If your computer has other versions of Windows, move on to the next phase
• Download and operate the doctor's HP print and scan
• To download the diagnostic tool, please visit the product home page on the HP support page
• Open the doctor printing and scanning
• By reading and reacting to the screens, solve the issue

Default printer settings

• You can refer to this if the problem is Printer Offline
• Switch to and hold the printer ready
• After searching the phones in your Windows Find the printer icon, click Devices and Printers in the search outcomes
• If a gray icon shows a green checkmark, continue to the next step
• If not, right-click the icon, select Set as Default Printer and proceed to the next step
• Select See what is printed for the default printer after right-clicking
• The window of the printed queue opens
• Click Printer
• Click each item to remove the checkmark if a checkmark is displayed next to Pause Printing and Use Printer Offline

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